Provide as much relevant information as possible, including your research topic or question, academic level, deadline, required word count, referencing style and any instructions supplied for the project. You can also include supporting materials that may help us understand your requirements.

Yes. Relevant project briefs, assessment instructions, marking criteria, templates, reading materials and other supporting documents can help clarify what your project requires. Only send materials that are relevant to the support you are requesting.

Research support can vary depending on the subject, academic level, project type and requirements. This may include support with research planning, structure, literature-based work, formatting, references, reviews and other eligible research-related requirements. Submit your project details so the scope can be reviewed.

Depending on the service and project, topic consultation and guidance may be available. Share your subject area, academic level, interests and any topic requirements so we can determine what support may be suitable.

Your submitted requirements are reviewed to understand the project scope, deadline and support required. Where clarification is needed, you may be contacted for additional information before the next steps, availability and applicable service details are confirmed.

Pricing can depend on factors such as the type and scope of support required, academic level, project length, complexity and deadline. Your requirements should therefore be reviewed before the applicable price and service details are confirmed.

The listed features are included with eligible packages unless otherwise stated. Availability can vary according to the selected package, project requirements and service type, so the inclusions relevant to your request should be confirmed when your project is reviewed.

Urgent requests may be considered depending on the project scope, requirements and current availability. Provide your exact deadline when submitting your request so feasibility can be assessed before any commitment is made.

Draft-before-deadline support may be included with eligible packages. The timing depends on the agreed project schedule, scope and deadline. Any applicable draft arrangements should be confirmed as part of your project requirements.

Eligible amendments can be requested where changes are needed in relation to the requirements originally agreed for the project. Requests that introduce new instructions, additional work or a different scope may need to be reviewed separately.

Referencing and bibliography support are included with eligible packages. Provide the required referencing style, such as Harvard, APA or another specified format, together with any institution-specific instructions relevant to your project.

A similarity index report is included with eligible packages as indicated in the service comparison. Availability should be confirmed for your selected package and project type when your requirements are reviewed.

Completed materials are provided electronically using the delivery method confirmed for your request. You should review the delivered files promptly and raise any eligible amendment requests or questions according to the agreed service arrangements.

Yes. Communication is available throughout the process where clarification, additional information or project-related updates are required. Providing important information as early as possible helps avoid unnecessary delays.

Send the updated requirements as soon as possible. Changes can affect the project scope, timeline or applicable service, particularly if work has already started. The revised requirements should be reviewed before proceeding with any significant change.

Yes. Viva voce and proposal defence coaching is available to help you prepare for presenting and discussing your research with greater confidence. Support may include reviewing your research, identifying likely questions, practising clear responses, explaining and defending your methodology and key decisions, and conducting mock question-and-answer sessions.